Organizational Communication about internship Essay

Organizational Communication about internship - Essay Example The modern economy is moving from manufacturing to service orientation. In essence, service production is crucial to human life because it relates directly to human social activities (Downs & Adrian, 2012). Therefore, there are a lot of personal contacts with people. This is seen mostly in hospitality industries like hotels and restaurants. In such places, where business success is dependent on customer satisfaction, effective communication should be enhanced. A good communication strategy enhances customer satisfaction and attainment of organizational goals. Furthermore, because too much engagement with customers, communication helps to clear up misunderstanding and promote straightforward business deals free from inaccurate information, sarcasm, and personal attacks. Usually, customers are ‘right’ and they should be treated with utmost good faith to feel appreciated. This can be achieved by effective communication. According to Miller, (2014), there is no employee who wants to be a faceless cog. Irrespective of how small or big the organization is, workers who are not appreciated and accommodated will drain the moral of other workers leading to low productivity and high turnover. Before the voiceless employees drain others, the company can conduct regular employee surveys to ascertain issues affecting them. This is the most recommended method of getting their input clearly examined. Employee survey is paramount because the organization can identify the loopholes and take corrective measures. Surveys bring on board all the parties to understand what each one is expected to. As a result, productivity levels will be maintained. Written communication is formally accepted and removes doubts. Once words have been put on paper, it can easily be authenticated as opposed to written. Also, it cannot be easily altered and

Discussion Questions (Information Systems) Essay

Discussion Questions (Information Systems) - Essay Example Now no one can be held accountable in such a scenario because the customers have privacy issues if monitoring services are installed. Also if the there is some issue in withdrawal of cash due to slow service and faces a queue of people , the customer on the safe side should have been careful and should have kept the time margin in mind while heading for the ATM. 2. Should companies be responsible for unemployment caused by their information systems? Why or why not? In the Era of Information technology one cannot imagine themselves surviving in this competitive world by sticking to the traditional methods of business and its operations. Information systems had been basically developed as the need for enhancing the performance of business operation by organizing and integrating business activities grew. Companies cannot be held responsible for the unemployment cause by transference of certain tasks and jobs which were previously handled by people to the information systems. Instead peo ple should learn to cope up with such changes, should enhance their skills and should learn and evolve themselves with firsthand experience.